Let’s face it.
Today, we live in a world where we don’t have to change out of our pajamas to do the grocery shopping.
Thanks to Amazon and almost all major grocery chains adapting to the demanding I-want-it-now attitude of the modern consumer, we don’t have to step foot out of the house to stock our freezer full of our favorite ice cream.
We also don’t have to wait longer than 5 seconds to obtain information… So, why would we?
The modern day consumer is impatient and hasty. Your customers have google and social media to find the answers to their daily questions, and are willing to wait no longer than a few seconds before making a purchasing decision.
What does this mean for your company?
If you’re unable to provide your potential customers with information faster than your competitors, you’re going to lose more and more business every day. Your company needs to be able to provide clear answers to customer enquiries faster than all of your competitors if you want to remain relevant and keep customers coming back.
One of the most powerful ways to do this is through Messenger Chatbots.
A messenger chatbot is a personable automated communication tool that engages with your customers to answer questions, provide information, recommend your products/services, and help your customers on their purchasing journey – fast.
Your company chatbot can be built to answer any type of question with any type of response, increasing your sales and improving customer retention.
The most profitable way to use messenger chatbots is by building and connecting one to your company’s Facebook business page. (and if you still don’t have a company business page on Facebook? That’s first in order! See how we can help).
Gone are the days where customers were willing to wait for information before making a buying decision. It’s 2019, and the company who can provide the information the fastest wins the customer.
If your company doesn’t have a Messenger Chatbot strategy, you’re leaving money – and customers – on the table. Contact Our Team at firstname.lastname@example.org to see how we can help your company build a custom bot and complete digital marketing strategy.